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Risks Group
SEC-03Operations

Depot to doorstep, accounted for at every step

We deliver parcels every day in partnership with some of the world's leading delivery companies. The work looks simple from the outside; it holds together because every stage of it is planned, briefed, tracked and reviewed.

SEC-03.1Capability
Daily manifest
18,000+
parcels
Planned distance
1,148 MI
per wave
Fleet payload
12.8 T
daily
Control window
03:40–21:00
monitored
OPS-01

Last-mile parcel delivery

Multi-drop residential and business delivery across assigned service areas, seven days a week including peak.

OPS-02

Depot loading and sortation

Pre-dawn load plans, tote sequencing and van-by-van checks so drivers roll out loaded correctly the first time.

OPS-03

Route planning and control

Routes planned against drop density and traffic, monitored live from control, re-tasked the moment a route slips.

OPS-04

Driver training and compliance

Licence checks, vehicle checks, safety briefings and continuous assessment recorded against every driver.

OPS-05

Fleet management

Maintained, liveried vans with daily walkarounds, defect reporting and scheduled servicing so capacity never drops.

OPS-06

Peak surge capacity

Trained reserve drivers and additional vehicles held ready for seasonal volume spikes and short-notice demand.

Delivery vans lined up outside a depot at first light
SEC-03.2Standards

The numbers we hold ourselves to

Delivery window adherence
99.2%
First-time delivery rate
97.8%
Vehicle availability
99.6%
Safety incidents per 100k miles
0.4

Rolling twelve-month operational averages.